Monday, September 27, 2010

if I'm working the graveyard shift, can I be called the groundskeeper?

I find it ironic that they call this shift I'm working the "graveyard" shift. Like it's okay to be dead, when in fact, the better part of the shift is spent rubbing my eyes and trying to stay awake.

I'm working as a reservations agent at Northern Quest Resort and Casino. Working here is wonderful. The people I work with are the cream of the crop, so to speak, of the customer service-oriented industry, because that is what makes or breaks this hotel and casino. We are chosen specifically for our customer service backgrounds and personable attitudes. So imagine a whole bunch of people who automatically smile when they pass by you, have proper manners, enjoy talking with people, and go out of their way to be a nice person, and that's what the atmosphere is like here. It's pretty interesting. Plus, in the reservations department, we each have our own desk and somehow, most of us chosen in this department are mildly OCD and like order. We all have our cubicles covered in information sheets and never leave our desk messy at the end of the day. It's fun not being the only crazy person in the office!

We also all read books in between calls (well, most of us) so it's nice being around people who get as absorbed in a book as I do! And the best part about the job? The Employee Dining Room. Yes. Northern Quest provides us with free food 24 hours a day. I don't have to cook, I don't have to pay for food, and what's at the EDR is nearly always healthier than going through the McDonald's drive-thru. Definitely my favorite perk of the job.

Anyway, I'm glad I enjoy this job, it helps make my life more enjoyable. I've been doing well since The Breakup. The first few weeks were miserable and I just wanted the pain to be over, but without pain, I realized I couldn't have learned how to recover from it and heal and become stronger than I was before. And everyday difficulties pale in comparison. While it would have been nice to not deal with such intense misery, I understand now that it helped me grow.

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